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Your Privacy and Security
 

Security and Privacy


At Medigenesis we value our members' security and privacy as our own. We believe that the success of our services will be substantially affected by the quality of our security and by our commitment to your privacy.

Take the time to review this policy in its entirety. Medigenesis, Inc. is the entity collecting information on this site. If you have any questions or concerns, please email us at the following address: info@medigenesis.com. If you would like to reference a particular section please click on one of the following section headings:

Site Security

Medigenesis employs an electronic firewall system and secured servers. We monitor these systems at all times.

All of our production web, database and network equipment is physically stored in a secure hosting facility. Access to the area is limited and logged.

Information Collection and Use

Medigenesis may produce revenue from member subscriptions. We do not sell, assign, transfer or share mailing lists or personally identifiable data about our members except as described in this privacy policy. In fact, when you sign-up for our site, we do not ask you for a mailing address. Even using your name is optional. Note that if you choose to provide personally identifiable information to us, like your name or mailing address, that information will be available to our staff and can be linked to other information collected by us as to your use of our site. The information you provide to us is subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.

Our site is about health and wellness. We will ask you many questions regarding your health and how you are going about achieving good health. We store the data in our database, but it is only connected with the email address that you provide to us.

We do plan on providing aggregated data to the research community in order to further the cause of good health throughout the world and to others. This aggregated data never contains personally identifiable information

Children's Privacy

We expect that parents will use our site for their children or with their children. Information provided about children must be entered with parental consent. If we find that we have inadvertently collected personally identifiable information from a child under the age of 13, we will immediately delete that information and will not share that information with any third party. Our site has a discussion group area where members can post messages and anyone on the Internet can read them. We believe that members should never post addresses or phone numbers in our discussion area. Except as specifically provided in this privacy policy, information about children is cared for in the same way as all of our members.

Discussion groups

Our site has a discussion group area where members can post messages and anyone on the Internet can read them. Members should not post information here that they do not want to be accessible by anyone on the Internet. We believe that members should never post addresses or phone numbers in our discussion area.

Account Sign-up

In order to use this site, a user must first complete the sign-up form. During sign-up a user is required to give only his or her sex, age, email address, and country. Optionally you may provide your name, title, and zip code.

We have designed our site for you to remain truly anonymous if you wish. We use a site alias to refer to members on the site, not your name or social security number. You can utilize a third party mail provider such as Yahoo or Hotmail for our email contact requirement again enabling you to remain anonymous.

Cookies

A cookie is a piece of data stored on your hard drive that we use to track your movement while you browse our site. Cookies are required to enable advanced system redundancy and so we can identify your data to your member alias when we write your data to our database.

Our cookies are not persistent. We create a cookie when you log-on. The cookie becomes useless when you choose to log-off.

Our site will not work properly if you choose to reject our cookies.

Log Files

We use IP addresses to determine which parts of our site are most popular and to administer the site. IP addresses are not linked to personally identifiable information.

We also log all data transactions both to disk and write-once media. This ensures that we have an indisputable record of information provided to us by our members. This information is solely kept for security measures and will never be sold or distributed in any way linked to you.

Cookies are linked to user information and are logged. Logs of cookies are thrown away after 30 days. These logs are kept in order to improve our web site as well as to track user movement through the site.

We do not track browser types, nor do we track or analyze the ISPs from which our site is accessed.

No information that identifies you personally in any way is ever, nor will it ever be, distributed or sold to non-Medigenesis personnel.

Medigenesis does reserve the right to sell medical information collected on its site. However, all medical information distributed outside of the company is transmitted strictly in an anonymous format.

Sharing of information

We plan on providing aggregated data to the research community in order to further the cause of good health throughout the world and to others. This aggregated data never contains personally identifiable information.

We do provide links to organizations and companies that we believe may be interesting to our users. We provide these organizations and companies with no information about you or what you do on our site. Any information they require to fulfill your needs must come from you.

Some laboratories will electronically transfer your lab data to us if you so desire. Again you must provide the laboratory with your Medigenesis Member Alias in order to facilitate this transfer of information.

Links

Medigenesis provides links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Administrative Access to Data

It is of course necessary for our staff and persons who provide services to us to work with the data in our databases. Whenever this work is performed security is always kept in mind. We perform all of our work either locally on our systems directly or over a Virtual Private Network using encryption technology, if performed from remote locations. All access to data is controlled via passwords and all access is logged.

Data Backups

The data in our database are extremely valuable to our community, and we therefore make copies of this data on a regular basis. We take extreme caution with our backup tapes and CDs. The media is kept locked away at all times except when it is in transit from one location to another.

Site and Service Updates

We may send you site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with you to provide requested services and in regards to issues relating to your account via email or phone if you provide us with your phone number along with your service request.

Correction/Updating Personal Information:

If your personally identifiable information changes (such as your zip code) we will try to provide a way to correct, update or remove the personal data you have provided to us. This can usually be done at the Member Details page or by emailing our Customer Support at info@medigenesis.com.

Leaving our Community

If you no longer desire our service we would like to keep your data in our database so we can use it to help the other members of our community. Remember that your data is only identified to your member alias. If you feel strongly that your data should be removed from our database, please write a letter to our customer service department asking for your data to be removed, and we will remove all the data stored using your member alias.

Notification of Changes

If we decide to change our privacy policy, we will prominently post those changes on our home page so our users are always aware of what information we collect, how we use it, and the circumstances under which, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the version of the privacy policy under which the information was collected. The last date that the policy was revised is posted at the top of the policy.